The Tidy Tails Experience

Tidy Tails To Go is an Enfield-based small business owned and operated by Alicia DiVito. After starting her career as a professional groomer in a small, locally owned salon in Northern Connecticut, Alicia saw the desperate need  the types of services and convenience mobile grooming can provide. Starting small with only one van the business has grown over the years and we are happy to be able to bring our passion for pet care right to your door.

 Alicia and all the Tidy Tails groomers truly believe the one on one, at-home mobile grooming experience reduces anxiety for dogs and provides comfort and convenience for pet parents. For us, mobile grooming is all about being able to provide these services to you and your furry friend! Big or Small, Young or Old, Crazy or Calm, Nervous or Excited; Our goal is to make your pet feel Comfortable, Clean, and Happy after a visit from me or a member of Tidy Tails Team!

  We use only top of the line products to ensure the best results and take the time and energy your pet deserves. You can feel assured in your pet being genuinely cared for by Tidy Tails for all their grooming needs! 

Questions You May Have:

Do you service my area?

Tidy Tails To Go is based out of Enfield Connecticut and we primarily service North Central CT. We try to service as many towns, and dogs in need as we can! Check out our service areas map on our home page! 

What if I live outside this area?

We encourage all prospective clients to complete an intake form under our Become a Client page. Our business is expanding and we may be coming to your area soon! Become A Client 

Do you bring your own water supply and will you ever reuse water on my pet?

Our vans are equipped with both a FRESH water and a WASTE water tank. We will provide all the water needed to groom your pet and dispose of it off of your property after service is completed! Dirty water is never reused on your pet!

Do you need to plug in your van at my location?

While our vans have the capability to plug in somewhere if needed, it works on inverter batteries which are charged overnight, and while the van is idling. You can count on us to be completely self-sufficient for your pet's groom! 

Do you groom when it's hot in the summer and cold in the winter?

Our vans are a climate-controlled environment! We have A/C and heaters to keep your groomer and your furry friend feeling comfortable on both those hot summer days and chilly winter afternoons!

Do you groom more than one pet at a time?

Typically, we prefer one pet at a time. We have found the one-on-one attention to your dog reduces stress and allows us to do a quality job with the groom in a timelier manner! If you have more than one pet that needs to be groomed, we can schedule a longer visit with separate appointments! However, we do have circumstances with smaller pups that  clearly exhibit less stress when they are groomed with their siblings and are happy to accommodate!

Can I come inside the van?

Absolutely! However, we do find pet's typically present more anxiously during the grooming process when pet parents are visible! We encourage you to come look at our space and see the personalized care your pet is receiving but request your respect and consideration while we are grooming. At Tidy Tails, we promise to treat your best friend as we would our own, with compassion and the upmost patience! We will speak to you directly if we find the pet is too overwhelmed to start or continue the grooming process.

Do you groom all breeds? How about cats?

Unfortunately, we do not have the knowledge or experience at this time to groom cats safely.  We groom most breeds of dogs; it is important you fill out the intake form as accurately as possible when booking your appointment for both the safety of your groomer and your pet. Mobile grooming is NOT a one size fits all experience! Sometimes pets need what we call an "emotional support human" to hold them for those "super scary" nail trims! And sometimes we need an extra hand to lift your big boy into the tub!  Occasionally, we can arrange our schedules to work together if your pup may need those accommodations, but a traditional salon may be more suitable to give your pet the best experience possible! Thanks for understanding and we are happy to recommend better places to fit your needs! 

That being said, our team loves all types of dogs and our real specialty is making your best friend feel clean, cute, and happy! We will always try our absolute best to style your pet to look like that Insta picture you loved but request your understanding if your pet is matted or doesn't have the right coat to make that happen exactly as you wanted!

Why do your prices seem high and what forms of payment do you accept?

We provide a customized service of comfort and convenience for both you and your pet. We travel to your home or wherever you prefer to meet and offer a full-service grooming experience at the pace your pet needs. 

You can pay through all major credit cards, check, or cash! 

Do you have a cancellation fee?

Just like your time, ours is also valuable and when you book an appointment you're reserving our time, time that other clients no longer have access too. In order for both of us to feel that this is a reliable arrangement of service, we have a cancellation policy, which you can find on the Services page and must agree to at the time of booking. 

If you have a question that wasn't answered here, please do not hesitate to ask; our priority is to make your pet and YOU feel comfortable, safe, and satisfied with our services!